Telstra Promo Codes Australia 2025

Telstra: Questions & Answers

Does Telstra offer a seniors discount?

Yes, Telstra provides a discount specifically for seniors. If you hold a Health Care Card or a Pensioner Concession Card, you're eligible to save on your phone plans with Telstra's senior discount. This includes a $10 monthly discount on landline phones with the Home Phone Essential plan.

More About Telstra Australia

Telstra App Deals You Can’t Miss

Telstra’s My Telstra app features the "App-tivate" section where Telstra Plus members in Australia can unlock member-only deals, earn points, and redeem rewards by activating offers before purchase. To take part, you need to be 18 or older, have an eligible Telstra service, and use the latest app version—new offers are added regularly, so it pays to check in often.

Telstra Credit Card Deals That Pay Off

Telstra accepts all major credit cards for payments within its Telstra Plus Rewards Program, letting you earn points on bill payments, prepaid recharges, and purchases. While there aren’t any special discounts tied to specific credit cards, members in Australia can combine points and card payments for rewards in the store, with regular bonus point promotions available. The program is free to join for Telstra customers and offers ongoing opportunities to boost your points.

Telstra Disability Discounts Made Simple

Telstra offers a $19 monthly discount on its Starter Mobile Plan for customers with a valid Healthcare Card, Pensioner Concession Card, or Department of Veterans’ Affairs card, with no excess data charges in Australia (speed slows to 1.5Mbps after allowance). Eligible cardholders can also access a $65 Starter Internet Plan with 50GB data and unlimited standard calls, plus a $10 monthly discount on Ultimate Voice or Upfront Home Phone plans, with large print bills available on request. Discounts require a Customer Reference Number and can’t be combined with other offers; mobile discounts apply via an online form, while home internet and phone plans need direct contact or Telstra’s website.

Telstra Signup Deals For New Customers

New Telstra customers in Australia can save $10 a month on Essential or Premium Mobile Plans for 12 months, plus get an automatic Telstra Plus tier upgrade for a year. There are also discounts like up to $24 off selected nbn plans for six months, a $1 seven-day Pre-Paid plan with unlimited calls and texts, and a $39 Pre-Paid SIM reduced to $13 for new services. Additionally, new 28-day Pre-Paid plans may qualify for bonus data with auto-recharge.

Try Telstra Free Trials Without Paying

Telstra previously offered a 90-day free trial of its Plus rewards program, letting members earn points and enjoy benefits during the trial, though this offer isn’t currently available. Telstra broadband customers in Australia may also get free trials of various streaming services when signing up for home internet plans, with trial lengths and services varying. Keep an eye out, as the Telstra Plus trial could return in the future.

Score Extra Perks With Telstra Loyalty

Telstra Plus is a free loyalty program for Australian customers 18 and over with an eligible Telstra service, letting you earn 10 points per dollar spent on products and services, with points redeemable for tech gear, gift cards, and discounts on entertainment like AFL and NRL games. Members also enjoy perks such as 6 cents off per litre at Mobil (via 7-Eleven) and $1 regular coffee at 7-Eleven, plus access to special promotions and competitions. To join, you need to opt in to marketing and keep an active Telstra service.

Telstra Payment Hacks To Cut Costs

Telstra offers several free payment options in Australia, including Autopay, PayPal, direct debit, BPAY, and Centrepay, while card payments online or in person may incur small fees. To avoid these charges, setting up direct debit is a simple way to save, with all payments easily managed through the My Telstra app or website. Paper bill delivery costs extra, but email or online bills come at no charge, with fee exemptions available for eligible concession card holders.

Telstra Price Match: Pay Less Today

Telstra’s 7 Day Price Match guarantee lets customers in Australia claim a credit if they find a lower price on the same phone, tablet, or hotspot from an eligible retailer within a week of delivery. This applies to personal and small business accounts (prepaid excluded), with up to five claims per customer and one claim per device, provided the device matches exactly in model, colour, and storage. Claims need proof of the lower price and are reviewed within 14 business days, with credits applied within two billing cycles.

Telstra Deals That Cut Your Bills

Telstra offers significant savings throughout the year in Australia, with major discounts during Black Friday and the End of Financial Year sales, plus special Christmas deals and ongoing Telstra Plus member rewards like discounted movie tickets and early concert access. Keep an eye out for “deals you didn’t see coming,” which provide extended offers on devices and services beyond one-day sales. Delivery is available both online and in-store, making it easy to grab a bargain.

Telstra Senior Discounts To Cut Costs

Telstra offers seniors in Australia discounts like $19 off the Starter Mobile Plan, reducing it to $31 a month, plus a $65 Starter Internet Plan with 50GB data and unlimited standard calls for eligible health care or concession card holders. There’s also a $10 monthly discount on home phone plans, with late payment fees waived and fee-free payment options available. To qualify, you’ll need to provide your Centrelink Customer Reference Number and keep your concession status, noting these discounts can’t be combined with other offers or kept if eligibility changes.

Telstra Returns Made Easy and Hassle-Free

Telstra’s returns and refund policy offers solid consumer protections under Australian Consumer Guarantees, including free repairs, replacements, or refunds for major faults. Mobile customers can book in-store assessments and may receive a temporary device during the process, with refunds typically processed within five business days via cheque, electronic transfer, or billing credit. Keep all fault documentation and detailed descriptions handy, as damage caused by customers isn’t covered and assessment fees might apply.

Snag Free Gifts With Telstra Deals

Buy any Galaxy S25 Series, Z Fold7, or Z Flip7 phone from Telstra and get a free Samsung Galaxy Tab S10 FE tablet, with delivery via StarTrack taking up to 60 days after claim validation. This offer is available across Australia, with up to five redemptions per customer, and requires a Samsung account plus proof of purchase and device IMEI for redemption.

Telstra Delivery Deals That Cut Costs

Telstra offers free delivery on orders over $100 across Australia, with standard and express options including a 3-hour Zoom2u service in eligible areas. Metro deliveries usually arrive within 1-3 business days, while regional orders can take up to 7 days, and you can easily track your order online, via the My Telstra app, email or SMS. Some items may require a signature or ID on delivery, with unattended delivery or local post office redirection available where safe.

Telstra Click & Collect: Skip Delivery Fees

Telstra’s Call and Collect service lets you ring your local store anywhere in Australia to check stock, place an order, and arrange a pickup time—helping you avoid delivery wait times. While free delivery is available for orders over $100, collecting in-store can be quicker, especially if you book an appointment ahead. Availability varies by location, so it’s worth calling your nearest Telstra store to confirm.

Score Extra Credit With Telstra Trade-Ins

Telstra’s Trade-In program lets Australian customers turn old phones, tablets, and smartwatches into account credit to help reduce the cost of new devices. Eligible customers can request a trade-in online, return their device within 21 days with free delivery or in-store drop-off, and receive credit on their next bill, with values depending on the device’s condition. For businesses trading five or more devices, extra services like device collection and secure data deletion are available, while devices that don’t qualify can be recycled through Telstra’s free eCycle Program.