Click and Collect has become the preferred way to shop for many busy people. Not only does it give shoppers the ability to snap up a hot deal online before it sells out, but it eliminates shipping costs and gives customers the freedom to collect orders when it suits them.
The Click and Collect service only used to be available at a handful of major stores including Target and Myer, but with online shopping on the rise, we're seeing more stores than ever offering in-store collection, even fashion chains and electronics outlets.
In fact, nowadays if a store has multiple shopfronts around the country, there's a very good chance you can take advantage of in-store pick up.
Keep reading for everything you need to know about the major Click and Collect stores in Australia.
Benefits of Using Click and Collect
There are heaps of reasons why more and more Australians are using in-store collection - here are just a few:
- Even if you're unable to get into a store, you can still benefit from flash sales and hot offers by buying online and collection at a physical store
- You can avoid delivery fees
- It's a saviour for people who have difficulties receiving deliveries at home and/or at work
- Eliminates having to make a trip to the post office for missed deliveries (which is tough if you work full time)
- In many cases, when picking up a Click and Collect order, you can return it immediately if it isn't right
- You can collect your order at a time that suits you
- Helps you avoid crowds during peak shopping periods
- You can often gets your hands on your order faster than if the item was delivered
Coles Click and Collect
Parents and full-time workers will know that grocery shopping can be the last thing we feel like doing at the end of a long day. That's why supermarket Click and Collect services are so useful.
At Coles, you can order most items online, and provided your order is above $50, you can arrange to have it picked, packed and bundled up ready for you to collect from your preferred Coles supermarket when it suits you - even on the same day if you order before 11am.
Coles also offers in-boot drop off of your order at many full-sized supermarkets, and refrigerated lockers for picking up your order at Coles Express stores.
Cost: Free, but you need to order at least $50 worth of groceries to use the service.
Woolworths Click and Collect
Woolworths has an excellent Click and Collect service, that not only requires a lower spend than its main rival, Coles, but now has a drive-through option for collection of your order, meaning there's no need to get out of the car.
Like Coles, you will need to order before 11am to be able to take advantage of same-day pick up at Woolworths, but while there are over 1000 pick-up locations around the country, not every supermarket is a collection point.
When shopping online at Woolworths, or on the app, you can add details about items you order to help in-store pickers get your order just right, such as how ripe you want your avocados, or how green you need your bananas.
Cost: Free, but there is a minimum spend of $20 to use Click and Collect.
Big W Click and Collect
Big W has some of the biggest and best sales on home goods, toys, gaming and apparel in the country, and as such, popular gear can sell fast. To avoid missing out on hot items at Big W, the in-store collection service is well worth remembering.
When online at Big W, all you have to do is proceed to the checkout and select the "pick up" tab under the price. You will be given a list of stores where it is possible to pick up your order at absolutely no cost. Better still, you can pick it up on the same day as long as you order before midday.
Keep in mind that in-store pick up is only available where stock is on hand; Big W does not transfer items to another store for you.
Cost: Free, no minimum spend.
Kmart Click and Collect
Kmart is known for rock-bottom prices on clothing, toys and homewares. In fact some of Kmart's affordable home furnishings are so desired, they have a tendency to achieve cult status and sell FAST!
If you don't want to miss out on those hot prices and popular products, and would rather avoid the $10 shipping charge, using Click and Collect is the way to go. It's as simple as selecting a store at the online checkout, and then popping in to collect your order whenever it suits.
Important points to remember are that Kmart's Click and Collect service is not offered at every store in Australia, and you only have ten days from the time you receive your order confirmation to pick up your goodies.
Also, you only have ten days from the time you receive your order confirmation to pick up your goodies. If you happen to forget, don't sweat it, you'll be refunded the order total.
Cost: Free for orders over $25, and $3 for orders under $25.
Target Click and Collect
Target's Click and Collect service is just as simple to use as other major stores, and with a low minimum spend requirement, it's one of most convenient collection services around.
There are certain times of the year when Target runs clearance sales, and they are hugely popular with parents looking to stock up on clothes and school supplies for the kids. Using the Click and Collect service is an easy and quick way to get your hands on those heavily discounts items before they disappear - which they always do!
Sometimes Target has to transfer items from one store to another, and because of this orders can take up to nine days to be ready for pick up. If everything is on hand as your chosen collection point, you can usually pick it up within three days.
Once your online order has been approved at Target, you will have seven days to pick up your items.
Cost: Free over $20, and $3 for orders under $20.
Myer Click and Collect
Myer's Click and Collect service can be used at Myer Online and on the Myer eBay store. (A benefit of using the eBay store is that there are frequent coupon code offers at eBay that can help reduce prices down even further.)
If you place your order before 1pm on any day of the week (even weekends), you can pick it up within three hours at your chosen Myer location.
Items that aren't in stock need to be transferred from another store, and in this case, you may have to wait up to two days for your order to be ready.
Cost: Free, no minimum spend.
eBay Click and Collect
Did you know that thousands of items on eBay can be bought using Click and Collect - even auction items? It's true, and it's a service being offered by more and more sellers all the time owing to the huge flexibility and convenience it gives customers.
This is how it works:
- Add your product to your cart and proceed to the checkout
- Under delivery options, select Click and Collect
- You'll be taken to a location selection window where you can pick your nearest pick-up spot
- Proceed with paying for your order as usual
Once your order is placed, eBay sends the seller the address of the collection point rather than yours, and this the seller knows exactly where to send it. Once it's been received by the location point, you will be send a notification by email.
Typical location points are Woolworths stores and Parcelpoint outlets (which are often convenience stores and post offices), and there are loads of them to choose from.
Officeworks Click and Collect
The extended opening hours at Officeworks makes its Click and Collect service incredibly convenient for customers - you can even pick up your order from 7am on the way to work!
Officeworks pick-up orders are processed very quickly provided your item is in stock, and you usually collect at around two hours from placing an order.
If it's a case where an item needs to be transferred from another store to your store, you'll have to allow more time.
David Jones Click and Collect
Most items that are available online at David Jones will be available for Click and Collect, with the exceptions of oversized items, gift cards and products from the Wine Club.
David Jones is Australia'a favourite high-end department store, so naturally when a big sale event is on that you can't physically get to, such as Black Friday or Boxing Day, using the order collection service will come in very handy, and save you the $10 shipping costs.
Provided you place your order by 1pm and the items are in stock at your store, you will be able to collect it on the same day.
Other Click & Collect Stores in Australia:
Home & Hardware:
- Fantastic Furniture, Stratco, Bunnings, Mitre 10, Godfreys, Sheridan Outlet
- Apple Australia, JB Hi-fi, Harvey Norman, The Good Guys, EB Games, Sanity
- Petbarn, Petstock
- Supercheap Auto, Autobarn, Repco
Fashion & Accessories:
- Cotton On, Katies, Bras n Things, Country Road, Mimco, Witchery, Wittner, Uniqlo, Ezibuy, Millers, Crossroads, Sportsgirl, Jeanswest, Glassons, Glue Store
Wittner, Skechers, Vans, Platypus Shoes, The Athlete's Foot
Sporting & Outdoor:
- Rebel Sport, BCF, Sportsman's Warehouse
Baby, Kids & Toys:
- Baby Bunting, Platypus Shoes
- Dan Murphy's, Cellarmasters, Liquorland, BWS, First Choice Liquor
Health & Wellbeing:
- Amcal, Guardian Pharmacy