A handy tip for members in Sydney.
Can I pick up from your warehouse?
Yes, in virtually all cases your Package can be picked-up from our warehouse.
To do this, please select "Pickup" as your delivery preference, there is no delivery charge when you pick up from us.
You will be notified by email once your order is ready for pick up, please do not attempt to pickup your orders before this time as it may not be ready for you.
Please plan appropriately if you have ordered items that require special handling or a large vehicle.
Please ensure you bring photo identification (driver's licence, passport, etc) and your order number.
Please note that we require orders to be picked up within a week of us notifying you that it is ready for collection, failure to pickup in this time frame may result in us cancelling the order and retuning the package to stock for resale.
Our address for pickups is:
'OO' Head Office and Warehouse:
17 O'Riordan Street
Alexandria NSW 2015
Our office hours are; Mon-Fri 9am-5pm AEST (except on public holidays)
There is a very limited number of items that are warehoused in another location these cannot usually be picked up, and must be shipped to you if this is the case we will mention this on the item's website listing.