Lovehoney prides itself on a stress-free returns policy. You can return any unwanted items for a full refund (including postage both ways) up to 30 days after the date of sale.
To qualify, items need to be in their original packaging (boxed items shouldn't be opened).
The first step is to fill in a short returns form, for which you'll need your order number. The company will then send you a link to print off a pre-paid postage label.
If you're not happy with a sex toy, you can ask the company for a recommended alternative in compliance with their Happiness Policy. In addition, faulty items will be replaced for up to a year.
Lovehoney free shipping is available for orders worth $60 or more. Otherwise, standard delivery costs $9.95, with items dispatched in discreet plain brown wrapping.
There's also a next day option priced $12.95 for metro areas.
Currently Lovehoney doesn't have any free gift deals, but it does sell gift vouchers which you can fill up with any amount between $10 and $500.
With no expiry date, customers can easily combine these with Lovehoney Australia discount code offers and other promotions to make the most of their spending power.
When you open an account, you're automatically enrolled in the Lovehoney loyalty program.
You get 2500 free points by way of a welcome, and after that you receive 10 points for every dollar you spend.
You can then use them to pay for an item in part or in full, with a minimum payout of 500 points per transaction.
Details | Discount Code & Offer Info | Expiry Date |
---|---|---|
Free Item | Receive a Free Sex Toy at Lovehoney with $120 spend using this voucher code | - |
70% off | Take up to 70% off Lovehoney Adult Essentials | May 15, 2024 |
70% off | Lovehoney Lingerie Sale: Take Up to 70% Off Selected Styles | May 15, 2024 |
30% off | Enjoy 30% Off Lovehoney Late Night Liaison Crotchless Bra Set | May 8, 2024 |
$18.00 off | Get $18 off Bondage Boutique Faux Leather Spanking Paddle | May 8, 2024 |
50% off | Get 50% Off the Eco-Friendly Meile Clitoral Vibrator | Apr 30, 2024 |
15% Off | 15% off select Fifty Shades of Grey toys | - |