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Amazon Echo (2nd generation), Sandstone Fabric

4.3 out of 5 stars 460
Currently unavailable.
We don't know when or if this item will be back in stock.
  • Amazon Echo connects to Alexa, a cloud-based voice service, to play music, make calls, set alarms and timers, ask questions, check your calendar, weather, traffic and sports scores, manage to-do and shopping lists, control compatible smart home devices, and more.
  • Just ask for a song, artist or genre from Amazon Music Unlimited, Apple Music, Spotify, iHeartRadio, TuneIn and more. With multi-room music, you can play music on Echo devices in different rooms. Echo can play Audible audiobooks, radio stations, news briefings and read kindle ebooks. Services may require subscriptions or other fees; Bluetooth not supported for multi-room music.
  • Call or message anyone hands-free who also has an Echo device or the Alexa App. Also, quickly connect to other Echo devices in your home using just your voice.
  • Dolby processing speakers that fills the room with immersive, 360 degree omnidirectional audio, and delivers crisp vocals, deep bass, and clear highs at louder volumes.
  • With seven microphones, beam-forming technology and noise cancellation, Echo hears you from any direction-even while music is playing.
  • Just ask Alexa to control your compatible smart lights, switches and smart plugs.
  • Alexa is always getting smarter and adding new features and skills. Just ask Alexa to control compatible smart devices, request an Uber, find a recipe, and more.

Home Security from Amazon

Link your Ring account to Alexa for hands-free home monitoring so you’ll always know when someone’s there. Enable announcements in the Alexa app to hear alerts on compatible Echo devices when anyone presses your doorbell or triggers Ring’s built-in motion sensors. Then talk to visitors through compatible Echo devices, like Echo Dot or Echo Show, by simply saying “Alexa, talk to the front door.”

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
460 global ratings

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Customers say

Customers like the performance, sound quality and appearance of the digital device. For example, they mention it serves their needs perfectly, looks good and is unobtrusive. They are also happy with the skills. That said, some complain about connectivity and differ on ease of use, voice recognition, and music selection.

AI-generated from the text of customer reviews

103 customers mention94 positive9 negative

Customers are satisfied with the performance of the digital device. They mention that it serves their needs perfectly, is a great device, and easy to set up. Some say that the speaker worked well for 3 months and after that they have issue with the speakers. Overall, most are happy with the product's performance and recommend it to others.

"...Anyway, turns out Alexa really does win you over and can be very handy with prompt info such as weather, traffic, news, trivia, fart sounds..." Read more

"...more expensive and larger sound systems, but for me it is doing the job very well. Strongly recommend this product for its price and quality." Read more

"Great system, easy to set-up and , it seems, endless possibilities of uses. Alexa has the best voice recognition that I have used...." Read more

"...Smart home control is very good and better than some other assistant devices, with the ability to group an Echo unit with the lights you want it to..." Read more

100 customers mention86 positive14 negative

Customers like the sound quality of the digital device. They say it's a great speaker, it'll play great music from the 70's and 80's, and is adequate for background listening. Some mention that the voice detection is impressive, but can have trouble when making phone calls.

"...very handy with prompt info such as weather, traffic, news, trivia, fart sounds ( yes, I said fart sounds ) radio and much, much more...." Read more

"...It fills the main room with a nice and rich sound, even the bass is doing much better than expected from such a small device...." Read more

"...Alexa has the best voice recognition that I have used. Sound quality is great for the size of the Echo...." Read more

"...The sound is amazing, really solid and powerful. Looking forward to getting to know Alexa better :)" Read more

21 customers mention18 positive3 negative

Customers like the appearance of the digital device. They say it looks good, unobtrusive, and brilliant. They also love the slimline look and the whirlybird lights. Customers say the speaker fills the main room with a nice and rich sound.

"...The sound is very cool for a small speaker, nice and clear with a decent bass, you won't be disappointed...." Read more

"...It fills the main room with a nice and rich sound, even the bass is doing much better than expected from such a small device...." Read more

"Out of the box Alexa in the Echo is slim, elegant and has a feel of quality...." Read more

"...I sort of like Alexa, it's sort of cute, but it does not work as advertised." Read more

19 customers mention15 positive4 negative

Customers like the skills of the digital device. They mention it's a great tool for reminders, and helps with homework. Some customers appreciate the local skills, weather information, games, and knowledge. However, some customers say the skills are great but need more that are local for Australia.

"...and can be very handy with prompt info such as weather, traffic, news, trivia, fart sounds ( yes, I said fart sounds ) radio and much, much more...." Read more

"...apologises explaining "I cant do that yet" Alexa also keeps my partner happy with weather, answering questions and me happy with news, weather and..." Read more

"...The skills are great however its such a pity it has to be in English US to use most of them, prefer the Aussie voice...." Read more

"...you'll receive occasional complaints from Alexa that skills can not be automatically added unless your region matches your account...." Read more

77 customers mention48 positive29 negative

Customers have mixed opinions about the ease of use of the digital device. Some find it easy to set up and use, with a simple design and seamless experience. However, others say that they have difficulty with commands and the instructions are not clear at all.

"...my head on more than a few occasions but the accompanying app is pretty well set out and you should have Australian Alexa giving you the local..." Read more

"...work around is to upload them via iTunes on the computer, which is very clumsy...." Read more

"...Set up was a breeze....except Alexa is American, USCentric and requires some extra effort to 'think' outside the confines of North America...." Read more

"Great system, easy to set-up and , it seems, endless possibilities of uses. Alexa has the best voice recognition that I have used...." Read more

42 customers mention24 positive18 negative

Customers are mixed about the voice recognition. Some mention that Alexa has the best voice recognition that they have used, while others say that it doesn't work properly.

"...The size allows it be close to invisible and the mics are capturing my commands perfectly...." Read more

"..." Read more

"...nearly every day so the experience is improving....in conclusion Alexa is useful, getting more useful as apps are added, just need to be a bit more..." Read more

"...that some artists that are on the amazon music app are simply not recognized by Alexa...." Read more

21 customers mention13 positive8 negative

Customers are mixed about the music selection. Some mention it has a great range of music with Amazon Music, and can play favorite music and radio stations. However, some say they're disappointed that it can't use their iTunes library of music, and that it won't access the free music available on Youtube.

"Has been a great tool for reminders, alarms and playing amazon content (music and audible books).Kids like asking it questions...." Read more

"...instead, annoyingly refers to "Amazon Music". Alexa will not access my itunes files...which is even more infuriating as I have paid for that music..." Read more

"...It's great for playing music etc.,..." Read more

"...of games that I never thought I could play it also gives me the opportunity to play music without worrying about trying to find any CDs on the..." Read more

17 customers mention3 positive14 negative

Customers are dissatisfied with the connectivity of the digital device. They mention that it constantly loses connection with Spotify, won't play Amazon Prime, and has persistent problems with the signal dropping out when playing music from Amazon. They also say that the Spotify integration is poor, and the range from the wifi is short. Some customers also report problems in linking their iPads Bluetooth to their two Echos. They say that Alexa also will not connect to their TV.

"...Localisation does take a little work and I found myself scratching my head on more than a few occasions but the accompanying app is pretty well set..." Read more

"...Alexa also will not connect to my TV....its old, so not really expected but it would have been nice!..." Read more

"...It does not interact with Spotify very well...." Read more

"...I found these harder to hook up and they prefer to play Amazon Prime Music." Read more

Happy to buy this amazing product
5 Stars
Happy to buy this amazing product
Happy to buy this amazing product. Set-up is super easy and the sound quality is really good. Looking forward to make more out of it.
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Top reviews from Australia

julz
5.0 out of 5 stars Alexa - Lives in our kitchen, and she's kinda awesome.
Reviewed in Australia on 8 August 2019
Verified Purchase
We bought the Echo ( 2nd Gen ) on sale and we thought it'd be worth it as an extra speaker in the house. Anyway, turns out Alexa really does win you over and can be very handy with prompt info such as weather, traffic, news, trivia, fart sounds ( yes, I said fart sounds ) radio and much, much more. Amazon also give you a trial period ( 2- 6 weeks ) with their Ultimate Music Subscription out of the box so you can start dancing right away.

The sound is very cool for a small speaker, nice and clear with a decent bass, you won't be disappointed. But it IS a small speaker so don't expect to use it to fill a big dance party. Fortunately you can bluetooth it to bigger speakers/ sound system for when you do decide to bring the roof down.

Localisation does take a little work and I found myself scratching my head on more than a few occasions but the accompanying app is pretty well set out and you should have Australian Alexa giving you the local weather and traffic in no time.

I kept my language english American primarily because if you whisper to her she whispers back - but hey, not in a creepy way or anything. There's some other stuff the American Alexa does the others don't so keep that in mind.

Also, I can see how she'd be company for people living alone when even fifteen cats doesn't fill the empty void.

Anyway, as far as smart speakers go, this one's pretty great so why not welcome Alexa into your home - I think you'll be surprised just how much fun she is and will continue to be as she's upgraded over time.

End note - I haven't bothered ( and probably won't ) connecting her to smart lights or home security but it's nice the option's there.
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Max
5.0 out of 5 stars Fantastic product for this price
Reviewed in Australia on 30 December 2018
Verified Purchase
I am a big fan of good sound and this product is just fantastic. It fills the main room with a nice and rich sound, even the bass is doing much better than expected from such a small device. The size allows it be close to invisible and the mics are capturing my commands perfectly. It can probably not compete with much more expensive and larger sound systems, but for me it is doing the job very well. Strongly recommend this product for its price and quality.
One person found this helpful
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Alan the Writer
4.0 out of 5 stars Has Promise
Reviewed in Australia on 14 January 2019
Verified Purchase
Out of the box Alexa in the Echo is slim, elegant and has a feel of quality. Set up was a breeze....except Alexa is American, USCentric and requires some extra effort to 'think' outside the confines of North America. For instance "alexa play eighties music" gets a playlist from the US. being specific like "British" or "Australian" gets the "I'm sorry I cant do that now" so you have to go to Simple Radio and specify the channel. Unlike "hey Google" which we also have Alexa will not access the free music available on Youtube and other places . instead, annoyingly refers to "Amazon Music". Alexa will not access my itunes files...which is even more infuriating as I have paid for that music over the years and have a great collection...grrrr
Ok, now the plus side, Alexa answers questions very well...accesses my gmail, but reads aloud to the room...hmm I don't always want anyone to able to do that. Alexas "learn my voice" just doesn't work, Alexa apologises explaining "I cant do that yet" Alexa also keeps my partner happy with weather, answering questions and me happy with news, weather and classical music,except she keeps trying to sell me shit from Amazon Music...NO thank you Alexa. Alexa can be amusing try saying "Alexa, Beam me up" the ripostes get quite hilarious. Alexa also will not connect to my TV....its old, so not really expected but it would have been nice! Alexa keeps lists and at our advanced ages that is great...list for Shopping, Bunnings, the Pharmacists, things to ask the doctor...she is really on top of her game. But so far the best fun has been "Alexa, Make cat noises" I have a much adored cat who, some evenings decides I need punishing for some misdeed and that command distracts him from chewing my arm or attacking my feet instanter!
There are more Apps nearly every day so the experience is improving....in conclusion Alexa is useful, getting more useful as apps are added, just need to be a bit more world conscious..there is more than the US .........
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Gungarlin33
5.0 out of 5 stars Alexa and Echo
Reviewed in Australia on 4 September 2019
Verified Purchase
Great system, easy to set-up and , it seems, endless possibilities of uses. Alexa has the best voice recognition that I have used. Sound quality is great for the size of the Echo. Will have hreat fun working out all the skills.
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Dipman Roy
3.0 out of 5 stars Very Interesting & a unique product.
Reviewed in Australia on 15 April 2018
Verified Purchase
A pretty fair product, Alexa needs to learn a lot, the major problem is that when music is playing at 9-10 vol, Alexa doesn't listen to our calls, & we literally have to shout at top of our voice, but I think it can be easily fixed with a software update.
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Carol
5.0 out of 5 stars I got an Echo 2nd gen on Friday and love it, (her)
Reviewed in Australia on 9 July 2018
Verified Purchase
I got an Echo 2nd gen on Friday and love it, (her). I signed up for Amazon Music as a trial, (having been told that it's not compatible with iTunes) and was pleasantly surprised by the scope of music available. On iTunes, the app says it can link to my iTunes library. I can see it in the app, but I can't seem to access the library. I have tried adding the playlists etc, but they don't transfer across. I have yet to find her full potential, regarding linking wireless bluetooth speakers, saving favourite radios stations - currently have to open them through the app as Alexa doesn't recognise the local station name. The sound is amazing, really solid and powerful. Looking forward to getting to know Alexa better :)
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Jade
5.0 out of 5 stars Great and handy device
Reviewed in Australia on 27 September 2020
Verified Purchase
Loving my Alexa, so easy to set up and use. Always recognises my voice and can even detect if I’m whispering and reacts accordingly. Sometimes doesn’t quite understand what you say but only a very small part of the time.
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Ash in QLD
4.0 out of 5 stars Great Smart Home Controller
Reviewed in Australia on 16 July 2018
Verified Purchase
Overall really happy with the Echo devices we have in the house. Voice control is pretty easy and not hard to get the hang of the way particular things need to be phrased to work.

Smart home control is very good and better than some other assistant devices, with the ability to group an Echo unit with the lights you want it to control so you can leave off having to identify the room with every command. Don't think the Google Home can do that.

There are a couple of things it would be good to see improved, like individual voice recognition and being able to link individual music accounts, calendars etc to the device, but these are minor.
One person found this helpful
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