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Big Brown Box - Price Match Guarantee + Free Delivery

Posted By: jdstacey, posted 2010/01/19 19:42
We will Match any Competitor's Price on a Stocked Item!*

BigBrownBox.com.au offers the best on-line shopping deals. Not only do we offer free delivery for all products, we now price match* our competitors advertised prices on identical stocked items. If you happen to find a cheaper price on an identical BigBrownBox stocked item we will match our competitors advertised price*. Simply send our friendly customer service team proof of the price via a written quote, on-line link, catalogue or daily newspaper advertisement so that we can verify our competitors price and offer you that same price*.

To request a price match:

Simply Sign In or Create an Account then submit a price match request.
Contact our Customer Service Team on 1300 369 265 Mon-Fri (9am - 5pm).
Live Price Match Request using live chat Mon-Fri (9am - 5pm).

* The Terms and Conditions of the price match offer are:
1. the written quote, on-line link, catalogue or newspaper advertisement displaying the competitors price for the identical product must be no more than 30 days old;

2. our competitor must be a retailer with an ABN and must be an authorised dealer of the identical product being sold;

3. the competitor must have the same SKU in stock and the product must be identical, including supplier and model number;

4. the price match offer does not apply where:

A) the competitors price is conditional or determined after the allowance of any amount for, or is part of a promotion involving financing, installation, delivery, rebates, cash back offers, free or bonus offers, trade discounts, stock clearance for any limited quantity or end of model promotions;

B) the competitors price is offered under any promotion with a third party;

C) the competitors price is not available to the general public;

D) the identical product is advertised in classifieds, liquidation sales, clearance and warehouse outlets, or through auctions, including eBay;

E) the competitors price has been discounted by the competitor through the use of coupons, loyalty rewards, redemption only rewards or other incentives to reduce the total cost of the identical product;

F) the lower price for the competitors product relates to second hand stock.

G) item(s) must be sourced from local suppliers or manufacturers and not "Grey Imports".

5. BigBrownBox can terminate or vary the price match offer at any time without notice.
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