Buckscoop > Deals > Food Booze & Groceries > 100% cashback on Artisan cider @ Thirsty Camel = FREE

100% cashback on Artisan cider @ Thirsty Camel = FREE

Posted By: mouldgirl, posted 2008/09/03 08:05
Make sure youhave your sound on when you click through to the site. Buy a 4 pack of Artisan cider and get all your money back. Buy before 7th Spetember. Send in reclaim form by 10th
Expiry date:2008/09/07
76°-+
  • mouldgirl2008/09/03 08:07:15
    Click on link above to go to the thirsty camel site and chose your state and you cand find your local thirsty camel. Claim form here
  • mouldgirl2008/09/03 08:11:06
    NSW'ers can buy 500ml jack daniels and get a free cap
  • admin2008/09/03 08:19:03
    hot from me mouldy - good deal.
  • ozpete2008/09/03 17:20:06
    These thirsty camels are far and few between if you live in Sydney and Central coast. Will keep an eye out on travels but think me petrol hump will run dry before finding one. Although it's a nice find - thanks
  • labgirl2008/09/04 10:33:32
    there is a thirsty camel not too far from me - too good an offer to pass up. Thank you :D
  • craftykiwi2008/09/05 07:50:04
    Great deal - thanks. However, you have until the 10th October to send in your claim forms.
  • Klieu2008/09/08 13:06:31
    I doubt if they are actually giving cash back for these as a lot of people (including me) who purchased these Artisan apple ciders never got any promotional neck tags because the salesman took it off before giving the bottles to us. Even when I asked for it, he refused to give me with a reason the store needs to keep it for record???When I came home and checked the website,they require the promotional neck tags to give you cash back,so it turned out I was lured to pay for the bottles without getting anything back!!!
  • lilpretzel2008/09/08 16:38:08
    Klieu that's not right, I would now be ringing head office and putting in a complaint, they need to know what this sales person is up to.

    What a load of Bull telling you they need the tag for record of sale, Hello that's what the cash register is for.

    They can quite easy do a reprint of your docket or if they didn't give you a docket pocket it and the tag and make a claim under a friends name.

    Please don't let them get away with the way they treated you.

    Please keep us updated.

    :D
  • admin2008/09/08 16:55:54
    Klieu;61635
    I doubt if they are actually giving cash back for these as a lot of people (including me) who purchased these Artisan apple ciders never got any promotional neck tags because the salesman took it off before giving the bottles to us. Even when I asked for it, he refused to give me with a reason the store needs to keep it for record???When I came home and checked the website,they require the promotional neck tags to give you cash back,so it turned out I was lured to pay for the bottles without getting anything back!!!



    Ha - I bet he was keeping it for himself. I'm with lilpretzel. The sales office should know about the guy.
  • nod2008/09/11 01:38:39
    Well the sales office are watching :)

    Klieu they have offered to get in contact with you and try to repair your faith :)

    I have Pm'd the email address to you

    Great customer service I think :)
  • nlafanclub2008/09/11 02:59:30
    admin
    Ha - I bet he was keeping it for himself. I'm with lilpretzel. The sales office should know about the guy.


    Donkey is 100% correct on this - I am absolutely certain that is what he is doing. I hope you decide to ring the head office and complain, because that is just wrong :mad:

    I know I'd be out of a job if I did something like that at work.

    And good on nod for looking into! She's the best! ;)
  • nod2008/09/11 18:27:41
    :D
    I wish that I was the instigator ... I am merely the messenger in this case but thanks for the vote of confidence.

    Donna at Thirsty Camel has given me permission to post this up. Always nice to give examples of good customer service

    Hi, was hoping you could get a message to Klieu who wrote a thread re bad experience with the Artisan cash back offer at a Thirsty Camel venue. If he/she sends their details to thirstycamel (email address) we'd like to make up for the less than stella service they received at one of our venues. thanks Donna Brand Manager Thirsty Camel Bottleshops
  • admin2008/09/11 18:50:48
    Credit to Thirsty Camel for the excellent follow up. Great to see.
  • MamaK2008/09/11 19:32:07
    well done thirsty camel! excellent customer service :D
  • nlafanclub2008/09/12 00:20:59
    Thirsty Camel's definitely on the ball! Good on 'em!
  • Klieu2008/09/13 00:11:55
    Hi everyone! Uhm, I actually rang up head office the other day and immediately were told to leave my details for a person dealing with the cash back issue to contact me later on. I didn't hope I could get any response from them but to my surprise, that person actually called me 3 hours later to ask for the details of the store where I purchased. She then contacted the store and within 10 minutes, got back to me advising the salesperson was reserving a neck tag for me to come back and collect it. She then thanked me for contacting the company about this issue. She even offered to send a cash back form to my email address. Great customer service from them!!! I'd definitely buy some more from them in the future because I know at least someone is listening to their customers and respect them!
  • nod2008/09/13 00:25:13
    Excellent news. Thanks for the update.
    I suspect that the 'store' in question will need to answer some questions about having the tags

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