The Ticketmaster Australia customer service team is on call Monday to Friday, 9 a.m. to 5 p.m.
To speak to them by email, the Ticketmaster contact details are: customer.help@ticketmaster.com.au. Or try the Ticketmaster phone number (1300 465 577).
You can collect pre-paid tickets from a wide selection of Ticketmaster outlets across Australia, and it's well worth checking the website for Ticketmaster sales and special offers.
Alternatively, download their smartphone app to stay abreast of the latest Ticketmaster vouchers and Ticketmaster coupons.
Ticketmaster Australia sells gift cards which can be loaded with up to $450.
They're available from a range of high street Ticketmaster outlets or online.
Send them by email as a last minute present, or use the Ticketmaster print at home function to make a hard copy which you can hand over yourself for that personal touch.
Ticketmaster Platinum tickets are ones that are sold directly through Ticketmaster Australia, giving customers first bite at upcoming events featuring major performing artists.
Ticketmaster posts to locations around Australia, or you can pick up your Platinum tickets at the box office. Ticketmaster vouchers are unlikely to cover Platinum offers
The Ticketmaster refunds and exchanges policy is very stringent, and it only applies to lost or damaged tickets.
Factors such as Ticketmaster discounts and changes of location won't have any impact on getting your money back.
Details | Discount Code & Offer Info | Expiry Date |
---|---|---|
25% Off | Up to 25% off select AFL games | - |
10% Off | Over 10% off select tickets on resale | - |
20% off | Up to 20% off concert tickets | - |
Free | eTickets with the free Ticketmaster app | - |
Free | Group discounts & free ticket postage | - |
20% off | Up to 20% off sports events | - |
20% Off | More Ticketmaster discounts, deals & special offers | - |